The Operating Edge · core offer
Your operation stops depending only on human hours.
One project, one scope, one timeline, one price.
The repetitive part of operations work (triage, returns, catalogue, onboarding, exceptions) moves to supervised, auditable agents that you own. Your team keeps what needs judgement.
The operation only grows by hiring more people. The team spends the day on repetitive tickets, returns and listings, and response times get worse exactly when volume rises.
What is inside the project.

Daniel Rocha leads every project himself.
Deliverables
- Up to 3 agents in production, integrated
- Baseline (before) and results (after) documents, side by side
- Operation and supervision playbook
- Audit trail configured
- Handover and training session
Not included
- More than 3 flows (a new cycle or continuity)
- Custom software outside the agents
- Highly regulated flows, assessed case by case
- Ongoing maintenance (that is AI Command, optional)
First, fit.
You describe the operation and the challenge. If there is no fit, we say so.
Then, a conversation.
A call with the founder to understand the flows and the data available.
A fixed-scope proposal.
Flows, deliverables, timeline, price and acceptance criteria in writing, before anything starts.
Build and stabilise.
Baseline, agents, integration, training and tuning in production.
The investment, in the open.
- Measured baseline
- Up to 3 supervised agents
- Integration, playbook and training
- Stabilisation sprint
- Ongoing operation and calibration of the agents
- Adjustments to platform and volume changes
- Decided in the proposal, not later
The final price depends on the number and complexity of flows and is fixed in the proposal. No numerical result is promised before the baseline: the gain is measured within the project itself.
Prices in Brazilian reais (BRL). Invoices are issued in BRL.
Questions before you decide.
Do you guarantee cost reduction?
Do I need to replace my systems?
Who owns the agents?
What if there is no fit?
Why 'from'?
All offers
Describe the operation.We tell you if it fits.
A short form, about 3 minutes. We use it to prepare the conversation with the founder. Sending it does not trigger an automatic proposal or any commitment.